Sultanah ALfayer

[javascript protected email address]

1998-10-08

KSA

PERSONAL PROFIL

I seek to join a professional work environment that enables me to develop my skills and achieve my goals and contribute to the development of the employer that I will work with to achieve common goals.

Education

  1. 06/2022 - Master's degree - Msc , Forensic Toxicology Tabuk University

  2. 06/2020 - Bachelor of Science - BS , Biochemistry Tabuk University

Work Experience

  1. Account Manager ALmozon Technology for communication and IT , Riyadh

    Dates From/To 06/2021 - Present

    Responsible about offering our company service on the integrations systems solution to the healthcare sector. 

    Assuring best contract fulfillment and excellent customer service ; working on healthcare promotional programs, on-site medical programs, integrations systems solutions, hospital information systems and other healthcare related services; marketing needs assessment, proposal development, cross-selling to existing customers; and giving sales presentations.

    Resolve conflicts and provide solutions to customers in a timely manner.

    Report on the status of accounts and transactions.

  2. Healthcare Account Manager IQVIA , Riyadh

    Dates From/To 03/2021 - 05/2021

    HIS Implementation Expert 

    - Responsible about the HIS inside the MOH hospital.

    - Collaborating with healthcare professionals, government departments, and communities on health system development and implementation.

    - Integrating research findings and data analysis in the development of the system.

  3. Healthcare Management Specialist IQVIA , Riyadh

    Dates From/To 09/2020 - 02/2021

    - Improving the efficiency of an office to help deliver better quality care. 

    - Keeping the office or workplace up-to-date on new healthcare laws and regulations.

    - Technical support for the Hospital information system "HIS".

    - Educating the Hospital staff on the new system "HIS" of MOH.

    - Solving the issues which it will occur during using the new system from the hospital staff.

    - Prepare the issues report and represent it to the IT department.

    - Working with department leaders and managers across the hospital.


COURSES

Laboratory Safety and Security - Tabuk University (2019)

UV Device - Tabuk University (2019)

Computer with all it's skills - ALsafa Scientific and Cultural Center (2019)

CAPM - Technical and Vocational Training Corporation (2019)

project Management professional ( PMP ) - Technical and Vocational Training Corporation (2020)

Training of Trainers ( TOT ) - Technical and Vocational Training Corporation (2020)

Cybersecurity - Technical and Vocational Training Corporation (2020)

First Aid - Saudi Red Crescent Authority (2020)

Occupational Health and Safety Course - Saudi Red Crescent Authority (2020)

Fighting the infection - Saudi Red Crescent Authority (2020)

Disaster and Crisis Management - Saudi Red Crescent Authority (2020)

AWARDS

Excellent degree in the category of requesting the education award for excellence .

The seventh session at the level of the K.S.A.

Contribute to write the book " DISCOVER "

Saudi Society for Internal Medicine and management of " DISCOVER " project T.W.A.S.

volunteer experience

Administrative member of the team, T.W.A.S Department for " Discover " project .

Dates From/To 09/2016 - Present

Administrative member of the team, Bareeq Amal - Leomatana Nahya volunteer teams

Dates From/To 07/2015 - Present

SKILLS

proficiency in using the computer

working under pressure

solve problems

time management

teamwork and volunteering

planning and organizing

critical thinking

effective communication

authorship

crisis and disaster management

the ability to learn new things

customer satisfaction

real time service delivery

quick response to a request for help

Languages

Arabic - Native or Bilingual

English - Professional Working