Carolina Dias

Creation of test plans:

• Identify/Define how testing for a project will be carried out
• Define what exactly will be tested and how
• Preparation and documenting any set up work needed for specific tests
• Data preparation for specific scenario tests

Carrying out testing:

• Execute tests as documented in the test plan
• Log bugs and work with the development team in resolving them
• Retesting and closing bugs when they have been resolved

Keeping clear records of all bugs identified, producing progress reports on a regular basis

Update all regression test scripts and documentation when new functionality is released

Create scripts to automate all the regression testing

Execute regression test scripts as part of the overall build process:

• Identify/Log all bugs
• Work with the development team on bug resolution
• Produce progress reports on a regular basis

Business or Sector: Banking (Bank of Cyprus) and Telecommunications (Altice)

• Implement automated processes/solutions in RPA
• Carry out POCs demonstrations to help the client/business recognise the feasibility of an automated solution/process
• Identify all technical implementation requirements
• Create and maintain solutions and other relevant documentation, for example, PDD, ODI, SDD, etc.
• Support existing processes and implement change requirements as part of a structured change control process
• Solve problems that arise in the day-to-day processes in production and provide answers and timely solutions, as needed
• Creation and documentation of procedures and test scenarios for the UAT phase

Business or Sector: Energy (Galp), Telecommunications (Vodafone and Altice), Banking (BNP Paribas) and Hotel Accommodation (Pestana Hotel Group)

• As-is Scenario Map to build a better understanding of users' current experience
• Assumption and Questions when teams need a "reality check", identify assumptions and the best ways to
• address them
• Big Idea Vignettes to rapidly diverge on a breath of possible solutions to meet users' needs
• Empathy Map to build empathy for users through a conversation informed by team's observations
• Experience-based Roadmap to break down your long-term experience into the most essential near-term
• outcomes for your user
• Feedback Grid to gather and organize feedback from users, team members, or stakeholders
• Hills to clearly state your intent in terms of user and market value
• Hopes and Fears to learn and discuss each others' hopes and fears before starting a project or onboarding new team members
• Needs Statements to outline what users need in order to achieve their goals
• Playbacks to tell stories to share your work and exchange feedback
• Prioritization Grid to decide the next move by focusing on the intersection of importance and feasibility
• Stakeholder Map to identify project stakeholders, their expectations, and their relationship to each other
• Storyboards to communicate ideas through visual stories that showcase how they fit into users' lives
• To-be Scenario to draft a vision of user's future experience to show how your ideas address their current
• needs

Contribute to complex cross-functional business process improvement initiatives using Business Process Reengineering to:

• Identify gaps and inefficiencies to current state business processes
• Identify opportunities for improvement and the desired future state
• Prioritize the opportunities
• Recognise barriers to improvement efforts and work to remove them
• Business Process Definition, current and future state process maps, proposed solution plan, road map, impact/effort matrix, metrics with approval from BPO and BPM
• Completing all projects by agreed due date
• Supporting root cause analyses
• Collection and reporting metrics
• Maintaining alignement in methodology, procedure and governance within TOPs

Business or Sector: Banking (Banif/Santander and Barclays/Bankinter)

• Creation of test plans
• Carrying out testing
• Update all regression documents when new functionality is released
• Execute regression test scripts as part of the overall build process

Business or Sector: Banking (Banif/Santander and Barclays/Bankinter)

• Tester Solutions and Quality Analysis
• Create test scenarios, test conditions, expected results and test cases
• Build and design a fall protocol
• Design and production of belts to support safety devices for senior people with dementia or brain disease
• Customer services, including contact with them
• Project reports from and for QREN

Business or Sector: Senior Care Solutions

• Medical Imaging Processing Developer
• Producing weekly and monthly reports and statistics
• Customer services and contact with them

Business or Sector: Innovation in Vision Loss Prevention

• Support in building Editorial Board of new journals
• Support in monitoring the review process of scientific articles and ensuring efficient follow-up
• Support in communicating with editors via email
• Assist on various programs of article drive strategies and daily administrative responsibilities
• Programming a new database for the Research Topics Team

Business or Sector: Open Access Journal