Carolina Dias

[javascript protected email address]

Tomar, Portugal

Executive Summary

Professional tester who embraces change, collaborates well with both technical and business people, and understands the concept of using tests to document requirements and drive development.

My Goals

Fing bugs

Prevent bugs

Assess quality of product

Provide suggestions

Communicate practical difficulties

Learn under tight schedules

Keep the passion alive

Work Experience

  1. Software Tester Team Leader Softinsa, IBM Portugal , Tomar, Portugal

    Dates From/To 11/2018 - Present
    • Coordinate the test strategy and plan with Project Managers
    • Write or review a test strategy for the project, and test policy for the organisation
    • Contribute the testing perspective to other project activities, such as integration planning
    • Plan the tests
    • Initiate the specification, preparation, implementation and execution of tests, monitor the test results and
    • check the exit criteria
    • Adapt planning based on test results and take any action necessary to compensate for problems
    • Set up adequate configuration management of testware for traceability
    • Introduce suitable metrics for measuring test progress and evaluating the quality of the testing and the
    • product
    • Decide about the implementation of the test environment
    • Write test summary reports based on the information gathered during testing

    Business or Sector: Banking (Bank of Cyprus and Bankinter), Telecommunications (Vodafone), Public Service

    and Affairs (Câmara Municipal de Viseu), Gas and Oil (Galp and Wintershall) and Energy (EDP Renewables)

  2. Automated Software Tester Consultant Softinsa, IBM Portugal , Tomar, Portugal

    Dates From/To 01/2018 - Present

    Creation of test plans:

    • Identify/Define how testing for a project will be carried out
    • Define what exactly will be tested and how
    • Preparation and documenting any set up work needed for specific tests
    • Data preparation for specific scenario tests

    Carrying out testing:

    • Execute tests as documented in the test plan
    • Log bugs and work with the development team in resolving them
    • Retesting and closing bugs when they have been resolved

    Keeping clear records of all bugs identified, producing progress reports on a regular basis

    Update all regression test scripts and documentation when new functionality is released

    Create scripts to automate all the regression testing

    Execute regression test scripts as part of the overall build process:

    • Identify/Log all bugs
    • Work with the development team on bug resolution
    • Produce progress reports on a regular basis

    Business or Sector: Banking (Bank of Cyprus) and Telecommunications (Altice)

  3. Cognitive RPA Developer Consultant Softinsa, IBM Portugal , Tomar, Portugal

    Dates From/To 01/2018 - Present
    • Implement automated processes/solutions in RPA
    • Carry out POCs demonstrations to help the client/business recognise the feasibility of an automated solution/process
    • Identify all technical implementation requirements
    • Create and maintain solutions and other relevant documentation, for example, PDD, ODI, SDD, etc.
    • Support existing processes and implement change requirements as part of a structured change control process
    • Solve problems that arise in the day-to-day processes in production and provide answers and timely solutions, as needed
    • Creation and documentation of procedures and test scenarios for the UAT phase

    Business or Sector: Energy (Galp), Telecommunications (Vodafone and Altice), Banking (BNP Paribas) and Hotel Accommodation (Pestana Hotel Group)

  4. IBM Design Thinking Consultant Softinsa, IBM Portugal , Tomar, Portugal

    Dates From/To 01/2018 - Present
    • As-is Scenario Map to build a better understanding of users' current experience
    • Assumption and Questions when teams need a "reality check", identify assumptions and the best ways to
    • address them
    • Big Idea Vignettes to rapidly diverge on a breath of possible solutions to meet users' needs
    • Empathy Map to build empathy for users through a conversation informed by team's observations
    • Experience-based Roadmap to break down your long-term experience into the most essential near-term
    • outcomes for your user
    • Feedback Grid to gather and organize feedback from users, team members, or stakeholders
    • Hills to clearly state your intent in terms of user and market value
    • Hopes and Fears to learn and discuss each others' hopes and fears before starting a project or onboarding new team members
    • Needs Statements to outline what users need in order to achieve their goals
    • Playbacks to tell stories to share your work and exchange feedback
    • Prioritization Grid to decide the next move by focusing on the intersection of importance and feasibility
    • Stakeholder Map to identify project stakeholders, their expectations, and their relationship to each other
    • Storyboards to communicate ideas through visual stories that showcase how they fit into users' lives
    • To-be Scenario to draft a vision of user's future experience to show how your ideas address their current
    • needs
  5. BPMN Consultant Softinsa, IBM Portugal , Tomar, Portugal

    Dates From/To 01/2017 - Present

    Contribute to complex cross-functional business process improvement initiatives using Business Process Reengineering to:

    • Identify gaps and inefficiencies to current state business processes
    • Identify opportunities for improvement and the desired future state
    • Prioritize the opportunities
    • Recognise barriers to improvement efforts and work to remove them
    • Business Process Definition, current and future state process maps, proposed solution plan, road map, impact/effort matrix, metrics with approval from BPO and BPM
    • Completing all projects by agreed due date
    • Supporting root cause analyses
    • Collection and reporting metrics
    • Maintaining alignement in methodology, procedure and governance within TOPs

    Business or Sector: Banking (Banif/Santander and Barclays/Bankinter)

  6. Junior Software Tester Softinsa, IBM Portugal , Tomar, Portugal

    Dates From/To 10/2014 - 12/2016
    • Creation of test plans
    • Carrying out testing
    • Update all regression documents when new functionality is released
    • Execute regression test scripts as part of the overall build process

    Business or Sector: Banking (Banif/Santander and Barclays/Bankinter)

  7. Junior Software Product Assurance Engineer Critical Software, , Coimbra, Portugal

    Dates From/To 09/2013 - 09/2014
    • Tester Solutions and Quality Analysis
    • Create test scenarios, test conditions, expected results and test cases
    • Build and design a fall protocol
    • Design and production of belts to support safety devices for senior people with dementia or brain disease
    • Customer services, including contact with them
    • Project reports from and for QREN

    Business or Sector: Senior Care Solutions

  8. Junior Medical Imaging Processing Developer Critical Software , Coimbra, Portugal

    Dates From/To 09/2013 - 09/2014
    • Medical Imaging Processing Developer
    • Producing weekly and monthly reports and statistics
    • Customer services and contact with them

    Business or Sector: Innovation in Vision Loss Prevention

  9. Editorial Assistant Frontiers Media SA , Lausanne, Switzerland

    Dates From/To 12/2012 - 09/2013
    • Support in building Editorial Board of new journals
    • Support in monitoring the review process of scientific articles and ensuring efficient follow-up
    • Support in communicating with editors via email
    • Assist on various programs of article drive strategies and daily administrative responsibilities
    • Programming a new database for the Research Topics Team

    Business or Sector: Open Access Journal



  1. 12/2012 - Master in Biomedical Technology, Specialization in Medical Signals and Instrumentation Polytechnique Institute of Bragança

  2. 09/2010 - University Degree in Biomechanics Polytechnique Institute of Leiria


Optic Disc Detection Using Ant Colony Optimization

In Proceedings of the International Conference on Numerical Analysis and Applied Mathematics Kos, Greece, 2012

Optic Disc Detection In Retinal Images By Pattern Distance Minimization

In Proceedings of the International Conference on Bio-inspired Systems and Signal Processing, 356-359 Vilamoura, Portugal, 2012


Portuguese - Native or Bilingual

English - Full Professional

Out of Office

  • Travelling around the world
  • Landscape photography
  • Graduated from Minde Conservatory of Music mastering in Transverse Flute
  • Leader of Brownies in the World Association of Girl Guides and Girl Scouts

Contact Marcy Dias

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