Elia GERGES. "me in three words: creative, ambitious, dynamic"

Birth date: 1981-10-24

Place of birth: Syria, Aleppo

Current location: Vienna, Austria

Phone Number: 0043 660 8414 938

[javascript protected email address]

Work Experience

12/2015 - 11/2018

Employee

Arbeiter-Samariter-Bund Wien, Vienna, Austria

  • Care of minors and adults with an refugee background.
  • Housekeeping supervising
  • Cooking together with the teenagers
  • Supporting a healthy diet
  • Food preparation for up to 60 teenagers
  • Purchase of food and storage
  • Administrative activities

09/2015 - 11/2015

English Teacher

Bad Fischau primary school, Bad Fischau-Brunn, Lower Austria, Austria

  • Teaching the pupils basic English.
  • Encourage the pupils to speak and use new vocabularies
  • Helping them with doing their homework

02/2014 - 05/2015

English Teacher

Amerikan Kültür Esenyurt, Istanbul, Turkey

  • Helping students to define and identify different types of verbs.
  • Tailoring English teaching methods to suit the needs of individual students.
  • Planning, preparing and delivering lessons to a range of English classes.
  • Recording and monitoring a student?s attendance.
  • Marking work and giving appropriate feedback to students.
  • Devising and writing new curriculum materials.
  • Preparing students for external examinations.
  • Managing students? behavior in the classroom. Administrating examinations.
  • Preparing coursework for students and the class.
  • Teaching students how to read, write and speak English as native spoken. For all level (A1- C2) via New English File series

02/2014 - 05/2015

English Teacher

Global English, Istanbul, Turkey

  • Helping students to define and identify different types of verbs.
  • Tailoring English teaching methods to suit the needs of individual students.
  • Planning, preparing and delivering lessons to a range of English classes.
  • Recording and monitoring a student?s attendance.
  • Marking work and giving appropriate feedback to students.
  • Devising and writing new curriculum materials.
  • Preparing students for external examinations.
  • Managing students? behavior in the classroom. Administrating examinations.
  • Preparing coursework for students and the class.
  • Teaching students how to read, write and speak English as native spoken. For all level (A1- C2) via New English File series

01/2006 - 01/2014

Study coordinator

Unlimited English, Syria and Dubai

  • Developing promotion campaigns to introduce new programs to existing and potential students alike.
  • Organizing "Info day" sessions for potential students.
  • Working hand in hand with the marketing manager to expose and introduce the institute to more audience within the Middle East region.
  • Preparing the content of online promotional and marketing materials in both Arabic and English languages.
  • Coordinating public events to raise more awareness about the institute and its programs.
  • Following up on the printed promotional materials such as flyers, brochures and mini books.
  • I was the key communication person between Syria and the institute

09/2004 - 12/2005

Team Supervisor

24Supermarket, Syria, Aleppo

  • Weekly plan for the employees
  • Checking the products and expire date ?Provide daily and weekly accounting statement.
  • Dealing with the customers' complaints
  • Reserving the order and check the quality and the quantity

09/2002 - 12/2004

Assistant Import Manager

Kelzi Trading Co, Syria, Aleppo

  • Bank transaction (Guarantees "Bid bonds & Performance Bonds", Etc.) ? Preparing offers for Internal & External Tenders.
  • Preparing shipping documents (Follow up shipment).
  • Replying faxes and letters.
  • Insurance Policy.
  • Operation Control (internal& with customers).
  • Correspondence In\Out and Reporting.
  • Filing & Archiving of documents.
  • Make arrangement for Hotels, transportation, Accommodation, and Airlines Reservation.
  • Translation works.
  • Coordinate between the GM and staff.
  • Dealing with Incoming Calls and Emails.

09/1997 - 07/2002

Front Office Supervisor

samiramis hotel, Syria, Aleppo

  • Handling online reservations
  • Dealing with guests complaints and feedback
  • supervise the stuff and drawing their weekly working hours and shifts
  • Weekly and monthly reports to the CEO

Education

09/2019 - Present

Master Degree International Business and Export Management

IMC Krems Fachschule, Krems, Austria

09/2016 - 09/2019

Tourism and Leisure management, BA

IMC Krems Fachschule, Krems, Austria

09/1998 - 06/2002

English Literature, BA

Aleppo University, Syria

09/1996 - 06/1998

A level

IMAN Private school


Languages

German - Limited Working

Spanish - Limited Working

English - Full Professional

Turkish - Elementary

Arabic - Native or Bilingual

IT Skills

  • Microsoft Office (word, Excel, Access, PowerPoint)
  •  SPSS
  •  Java programing and Oracle OCA.
  • SAP
  • HTML 5
  • CSS3
  • JQuiary
  • JS

Training

Name of the course Year / Institution or school
Micro & Macro economy course 2019 IMC FH krems, Austria
Controlling course 2019 IMC FH krems, Austria
Accounting course for intermediate level 2018 IMC FH krems, Austria
Project Management course 2018 IMC FH krems, Austria
Event Management course 2018 IMC FH krems, Austria
Google Analytics for Beginners 2018 online Google Analytics
First aid course 2016 Arbeiter-Samariter-Bund, Vienna, Austria
CPE course and exam preparation 2015 Cambridge Institute, Vienna, Austria
TOEIC English test for international communication 2004 Accad institute, Syria, Aleppo

Voluntary activities

01/2006 - 12/2010

English teacher and children care

Legion Maria, Aleppo, Syria

collaborating with Legion Maria and the church of Roman Catholic to provide educational support for children and supporting

My Passion

Traveling around the world, learning other cultures, trying new food

My Superpower

  • Multi-tasking
  • Finding alternative solutions
  • Patient

Research and Thesis

  • Analysis of digital applications in tourism and leisure management and its influences on generation Y (Bachelor thesis, 2019)
  • Intercultural Competence and Culture Shock (Research, 2018)
  • Wellness Tourism in Austria and analysis the niche market and consumers? behavior (market research, 2018)
  • The perception of Austrian residents of tourists in Vienna compared to Krems (Research, 2017)
  • Medical tourism in Turkey and analysis the customer segment (Research, 2016)