Jewelry Sales Associate with 7 years of experience in women's boutique clothing and jewelry. Expert in interpersonal communication skills and customer service, enabling the successful establishment of trusting relationships with customers. Persuasive and sales-oriented negotiator with a track record of consistently achieving and exceeding sales goals.
Paired with extensive experience in sales and a history of managing teams, both as a Sales Associate and high school Cheerleading coach, I am more than prepared to take on my next career goal as a Jewelry Sales Assistant Manager at Tiffany & Co.
|Dates From/To||05/2017 - Present||Job title, Employer||Jewelry Sales Associate, Tiffany & Co., Boston, MA|
Tiffany & Co. is a luxury American retailer known for fine jewelry, china & silver, as well as wedding registry. As a Jewelry Sales Associate, I work directly with customers, helping identify their needs and selling them high-quality merchandise.
-- Sales of jewelry, department volume, $15,000/Month.
-- Consistently improve the level of customer satisfaction and outperform sales every quarter approximately, 10% over goal.
-- Maintain and update jewelry records, organized inventory reports of the store reducing shrinkage by 9%.
-- Take on Acting Manager role when needed and currently mentoring 3 new Sales Associates.
-- Awarded Sales Associate of the Quarter in 2018.
|Dates From/To||08/2013 - 05/2017||Job title, Employer||Part-Time Sales Associate, Nordstrom, Amherst, MA|
Nordstrom, Inc. is an American an upscale department store and leading fashion retailer offering compelling clothing, shoes and accessories for men, women and children. I worked as a Part-Time Sales Associate while completing my college studies and eventually specialized in the Jewelry department, providing customers with the best possible service.
-- Started as a salesperson selling fashion clothing and was promoted to the Jewelry Department within the first 6 months due to my trustworthiness and dependability.
-- Assumed control over the watch and jewelry departments as Acting Manager when needed.
-- Personally logged over $260 in sales per hour throughout first month on the job, and over $300 per hour throughout December, 2017.
-- Earned Jewelry Department Daily Sales Leader on numerous occasions, and was selected as the "All Star" Salesperson in a 2016 jewelry sales competition.
|Dates From/To||11/2011 - 08/2013||Job title, Employer||Part-Time Stylist, Maurices, Boston, MA|
Maurices is a Women's clothing store and boutique for current fashions in a range of sizes, plus footwear & accessories, committed to bringing affordable, versatile, and flattering fashion to real women. As a Part-Time Stylist and Sales Associate, I was committed to creating an unforgettable shopping experience that left customers looking and feeling their best.
-- Averaged $3,000 in sales a month for nearly 2 years straight.
-- Delivered excellent customer service and was awarded the Best Customer Service Award for 3 quarters in a row in 2013.
-- Built up to 15 wardrobes a day depending on the sale season.
-- Participated in merchandising the store and maintained excellent presentation standards.
-- Selected Stylist of the Month for 4 consecutive months in 2013.
|B.A. in Business Administration - University of Massachusetts Amherst||08/2013 - 05/2017|
Client Relationship Building
Teamwork & Management